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How much does delivery cost?

As if offering high-quality products at low, VAT-free prices wasn't enough, we also deliver within the UK absolutely FREE. Due to overwhelming overseas demand for our products we now post worldwide* too. (*Restrictions apply to certain countries.)

Just take a look at the postal rates below:

  • UK - FREE Postage & Packaging on all orders
  • Europe - £3.95
  • Rest of the World - £9.95

 

When will my order arrive?

Please allow 5-10 days for delivery (our latest figures show that 85% of all orders are delivered within 3 days from despatch!)*
*Orders placed outside the UK may take slightly longer.


Please note: To ensure freshness your order may be made up of more than one pot. Therefore you may not receive all of your order at once.) During sales and unexpected busy periods delivery may well take a little bit longer, but we will of course endeavour to get your health back on track and will make sure we get your order to you as fast as we can.

"85% of all UK orders are delivered within 3 days"

Here's what some people like you have already said about our service and products:

"1000% pleased with your website; with your prices, excellent quality and fast delivery. The whole experience is just so easy...and wonderful!" Barry Davies

"Fast, efficient and really helpful! Thank you." Lynne Smith

"I appreciated the quick delivery on my first order (which is why I am now about to order more goods from you." Howard Daw

"After my first order placed with you online, I noticed that the delivery of my items was very quick. I am really pleased with all the products I have purchased - especially at your prices!" Janette Gray

Dear Healthy Direct,

I was diagnosed with Osteo-Arthritis about 18 months ago. It affected my knees, hips and hands and I had stiffness, clicking and a lot of pain in my fingers when I tried to bend them. I was advised to take Glucosamine Sulphate. I did buy some at that time but they were expensive and because of the pain in my fingers I could not open the jar, so gave up on it. I recently saw your website and the very reasonable prices of your products, so I decided to try Glucosamine Sulphate & Collagen and have been taking them for just over a month. I am very pleased to say that the clicking has gone and the stiffness and pain greatly reduced. I will continue to take these, and try some of your other products. I even bought some St John's Wort for my mum as a present, and have been telling friends about your reasonable prices and excellent fast service.

Thank you,
Pamela Strongman,

Cheshire

What happens if my item is out of stock?

From time to time there may be an unexpected surge in interest for a particular product or ingredient brought about by mass media interest. Of course, when this happens we are pleased that more people get to learn of the benefits of supplementing the diet (and healthy living in general), but we sometimes might not have the stock available to meet this unforeseen demand. Our comprehensive best-sellers lists on the site help us forecast sales, but occasionally we may get caught out! When this happens, and if there is a chance of delay to your order, we will notify you. Occasionally we may cease to sell a product and when this happens, our Customer Care Team (aided by our expert nutritionists) will be able to recommend a suitable alternative.



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